The terms can be updated, and important changes are announced in the app. That is the commitment, and it is deliberately narrow.
What "important" means in practice
Changes to what you are agreeing to: what is allowed, how money moves, what happens when something goes wrong, what a seller owes.
Not every wording fix. A marketplace that announced every comma would train everybody to ignore the announcements, which defeats the point.
What is announced and what is not
Announced: the terms, the privacy policy, the rules about what can be sold, anything affecting fees or payouts.
Not announced individually: a clearer sentence, a corrected link, a new help page. The blog changes constantly and is not a rule.
Where to look
The terms and privacy pages are the live versions — they are the thing that governs, not any summary of them including this blog. Our terms, in plain words
Your notifications, for the announcement itself.
What is not retroactive
An order already placed runs under what applied when you placed it. Pickup terms in particular are snapshotted onto the order at checkout, so a store cannot change the collection window or the no-show fee under you afterwards. Setting your no-show terms
A store's returns policy at the time you bought is the one that applies to that order.
If you disagree with a change
You can stop using the service, which is the honest answer and the one every site gives.
You can delete your account, yourself, from Settings → Security. How to delete your account
You can say so. Feedback goes to the people building it, and a rule that generates a lot of the same objection is a rule that gets looked at. Can I suggest something?
What a change never does
It does not reach into money already settled, or into a dispute already decided.
It does not change a tax record. Orders, invoices and payouts are kept as tax law requires regardless.
On this blog
These pages are explanations, not rules. Where the blog and the terms differ, the terms govern — and if you find a place where this blog is wrong, that is worth reporting, because it is a bug rather than a disagreement. Reporting something broken
More: our terms in plain words, our privacy policy in plain words, who do I complain to about Metzee.
