Worth separating first, because the answer is different for each.
What is yours
Your photographs. You took them, you own them, and the terms say so: you keep ownership of what you post. Another store using your photograph is using something of yours without the right to.
Your written description, for the same reason.
Your brand, if you have one.
Those three are reportable, and something happens.
What is not yours
The idea. Nobody owns selling handmade earrings, or vintage sarees, or sneakers.
The price. Watching what you charge and charging less is competition, not copying.
The format. A show at 8pm on a Friday with twelve items is not yours either.
This is the harder half to hear, and it is also where most complaints land. If what was copied is your approach rather than your material, there is nothing to report — the answer is to be better at it, which you are already positioned to be.
How to report the real version
Use Safety / report someone in Help — the route for Scams, fakes, abuse, anything unsafe. It takes a listing, so attach theirs.
What to include:
- A link to their listing.
- A link to yours, or where the photograph was first published.
- Which specific thing is yours — the photograph, the words, the brand. Say which.
- Anything that shows it came first. The original file, a dated post elsewhere, your own listing date.
That fourth one decides most of these. Two identical photographs with nothing to separate them is a harder case than it sounds.
What happens next
An item can be taken down with a reason, and the seller is told what it was. Why was my item taken down?
What you will not get is a running commentary — the outcome is Metzee’s to tell the other seller, not yours to be copied in on.
What not to do
Do not call it out during your show. It reads as a grudge to a room that came to shop, and it hands them attention they did not have.
Do not report it under a category that does not fit. A wrong category gets a slower answer, not a stronger one.
Do not watermark everything into unusability. A small mark in a corner is sensible. A photograph you have ruined to protect also stops selling the item.
If it is your brand being used
Different and more serious, and it has its own page. Using someone else’s brand, photos or words
The uncomfortable practical note
Most copied listings sell less than the original, because a copied photograph comes with none of the things that actually convert: the live show, the answers in chat, the ratings, the followers. The thing you built is not the photograph.
More: how moderation works, how to raise an issue, how to write a good description.