etzee

Every notification, and what it means

What the app can tell you, which group each sits in, and which ones you cannot switch off.

The Metzee team20 Oct 20262 min read

The app can send 161 kinds of notification, and 109 of them cannot be turned off. That sounds heavy-handed until you see which ones: they are the money and the deadlines.

How the switches actually work

You do not switch notifications off one at a time. The notifications are gathered into 11 groups, and you turn a group down. Inside a group, the ordinary ones go quiet and the urgent ones keep coming — anything about a payment, a deadline, a payout, a dispute or your account stays on whatever you set.

That is the whole design, and it is the honest version of a notification setting: the app will not let you mute the message that costs you money.

The groups, if you are buying

Bids & wins — outbid, ending soon, you won, payment deadline, a win cancelled, and what happened to a pre-bid. Saved items — something you saved opening, ending, hitting a price you asked to watch for, or matching a saved search. Orders & delivery — paid, being packed, shipped, tracking added, delivered, ready to collect, refunds, returns and disputes. Live shows & stores you follow — a store going live, a show moved or called off, a new listing, a story, a giveaway. Suggested for you — promoted shows and items from stores you do not follow, at most two a day. Messages — replies from stores and from support, offers made and answered, and pokes. Social — a new follower, somebody joining from your invite, a reply to your review.

The groups, if you are selling

Sales — a new order, a sale cancelled, an offer on your item, a return, a dispute, a tip, a buyer's question, and a win that went unpaid. Your store — approval, your tier, strikes, documents, listings taken down or restored, payouts, promotions, your team, and the weekly summary.

And one for everybody

Account & safety — your account's standing, your team invitations, Metzee Credits earned, returned or expiring, and news from Metzee.

Where the record lives

Every one of these is a row in your inbox, and the inbox is the record. A notification is not a thing that flashes past and is gone — it is there to be read later, which is the reason the deadline ones are written the way they are.

Questions people ask

Why can I not turn off the payment reminders?

Because missing one costs you the item and a strike. Turning down Bids & wins quiets the outbid messages and leaves those.

I would rather have fewer. What should I turn down first?

Suggested for you, then Social. Neither carries anything you have to act on.

Does turning a group down lose the messages?

No. They still arrive in the inbox; they just stop interrupting.

More: which notifications you get, managing your notifications, step by step.

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