How to run an offer, step by step

There are three different things on Metzee that a seller might call "an offer", and they are reached from different screens. Sort that out first and the rest is easy.

A discount code — a code a buyer types at checkout. You make it.
A flash deal — a lower price on an item or your whole store, for a set window. No code needed.
An offer from a buyer — somebody naming their own price on a buy-now item. You answer it.

The first two live together. The third is its own inbox.

Discount codes and flash deals

Seller → Promote → Deals & discounts, described as Discount codes and limited-time prices.

Making a code

Create discount code.

Code — 3 to 20 letters or numbers. Short and sayable, because you will read it out on camera. The screen rejects anything else with Code must be 3–20 letters or numbers.
Discount type — a percentage, or Amount off (₹). A percentage is Whole number, up to 90.
A minimum order, if you want one. The screen stops you making an amount-off code bigger than its own minimum: The amount off should be less than the minimum order.
Applies to — Whole store or The listing.
Total uses and Uses per buyer. Unlimited is available and is usually a mistake for a public code.
Buyers must follow your store to use it — a followers-only code.

Then Create code, and you get Code {code} created with Copy {code} and a ready-made share line: Use code {code} for {off} at {where}, or the version with a minimum. Share it with buyers — they enter it at checkout.

The followers-only trick

A followers-only code is the most useful thing on this screen and the least used. It gives people a concrete reason to follow — which is what decides who turns up to your next show — and it keeps the discount away from people who would have paid full price anyway.

Flash deals

Start a flash deal — a lower price for a window, with no code.

Deal price (₹), which must be below the current price and at most 90% off: Deal price can be at most 90% off (min {price}).
Choose when the deal starts — Start deal now or a later time.
Choose when the deal ends — 24h, 3 days, 7 days or Custom, up to a maximum of Up to 7 days.

End now stops it early, with End this deal now?, and the screen tells you exactly what happens: {item} goes back to {price}. This can’t be undone.

Use a flash deal for the thing that is not moving, not the thing that is. A deal on your best item is a discount you did not need to give.

Offers from buyers

Separate screen: Seller → Offers, described as Buyers naming a price on your buy-now items. It only has anything in it if a listing has Accept offers on this item switched on.

Each offer shows {buyer} · asking {price} · offered {when} and {n}% below asking, with {time} left to answer.

Three answers: Accept, Counter (with Your price (₹), then Send counter), or Decline.

What happens next, in the app's own words:

Accepted — the item is held for them until they pay
Countered — they have a day to answer
They didn’t pay in time — the item is back on sale

The thing to know: accepting holds the item. It is off the market until they pay or the clock runs out, so accepting an offer from someone who never pays costs you the days the item sat there. A counter is often the better answer to a very low offer, because it keeps the conversation and the item both alive.

Seeing what it cost

This is the half most sellers skip.

On the Deals & discounts screen, each code shows Times used and Discount given — {amount} given. That is the money, per code.

On your earnings statement, Discount codes and Flash deals appear under What came off your balance, as separate lines. So you can see what all your promotion cost in a month, next to what you made.

Do look. A code that ran for three weeks and was used twice told you something. A code used ninety times by people who would have bought anyway told you something more expensive.

Questions people ask

Can a buyer use two codes?

One code at checkout. A flash deal and a code can both apply, because the deal is a price rather than a code.

Does the discount come off my earnings?

Yes — it shows on your statement under what came off your balance. What comes out of a sale.

Can I run a code during a live show?

Yes, and it works well said out loud. Make it short and say it twice.

What is the most I can discount?

Ninety percent, both for a percentage code and for a flash deal price.

Should I accept low offers?

Counter them. Accepting takes the item off sale until they pay, so a low offer from an unreliable buyer costs you more than the discount.

More: what a second chance offer is, how to price for auction, what it costs to sell.

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