Yes — by writing to us. The privacy policy says so, and that is the route today.
There is no self-serve download button. Saying otherwise would send you looking for one.
What sellers can get right now, without asking
If you sell, most of what you actually want is already exportable:
Your ledger, every movement as it happened, as a file.
Your analytics, each tab as a CSV — sales by month, by category, by show.
An Export report sheet on your dashboard for a period you choose.
The financial-year figures for filing. Can I get a yearly summary for my accountant?
Those are yours, on your own device, in two minutes. For a store with a year of trading behind it, that is worth doing quarterly regardless of any request. What happens to my data if Metzee shuts down?
What a request covers
The rest: your profile details, your orders, your addresses, what is held against your account.
Write to the support address on the privacy page. Expect to confirm who you are — a copy of someone's data handed to whoever asked would be the opposite of a privacy right.
The related rights, same route
You can also correct your details — most of that is self-serve in Settings — withdraw consent, and raise a grievance.
And you can delete the account yourself, from Settings → Security. That one needs nobody's help. How to delete your account
What is kept even after deletion
Personal details are removed. Records of orders, invoices and payouts stay without them, for as long as tax law requires — because those are the tax record of a transaction, not a profile.
If you are not satisfied with the answer
The reply aim is within 7 days. Beyond that, you can complain to the Data Protection Board of India, which is independent of Metzee agreeing with you. Who do I complain to about Metzee?
What Metzee does not do with it
Not sold, to anyone. Does Metzee sell my data?
More: does Metzee sell my data, who can see my delivery address, how to delete your account.