etzee

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5 posts tagged help

help

Reporting something broken

Under Technical problem. Three details decide whether it can be fixed.

The Metzee team2 min read
languages

Reporting a wrong or awkward translation

Worth doing, and the one detail that makes a report usable.

The Metzee team2 min read
help

Can I suggest something?

Yes, and it goes to the people building it. What a useful suggestion looks like.

The Metzee team2 min read
policy

Who do I complain to about Metzee itself?

Not about a seller — about us. The front door, the escalation, and the routes that are not ours.

The Metzee team2 min read
policy

Can I appeal a decision?

Yes, and each kind of decision has its own route. All four, with what helps.

The Metzee team2 min read

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