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144 posts tagged delivery
Selling to another state
What changes practically — almost nothing — and where the tax question starts, which is the part to take to an accountant.
Why packing is most of the experience
Everything between winning and opening belongs to the seller, and it is the part buyers remember.
Selling through the monsoon
What not to post, what to tell buyers before they order, and the months when collection is the better offer.
Selling around festivals and seasons
The calendar moves your buyers and your couriers in opposite directions. Plan for both.
Cash collected on delivery
You keep the cash, so the fee comes off your balance. Six conditions, and the ones that surprise people.
Delivering locally yourself
One of the four methods, and the best one for several kinds of stock.
The courier lost it — now what
You are the sender, so the claim is yours. What to do for the buyer first.
Choosing a courier
You book it yourself today. What to compare, and the one thing that decides most of it.
Setting your no-show terms
Three numbers on the item: how long, how much, and whether it spoils.
Weights and dimensions, and why they matter
The courier bills the greater of the two. An unentered weight is a bill you get later.
Giving each item its own delivery rules
Delivery is set on the listing, not only on the store. Three families, and when to use each.
Can Metzee ship outside India?
No, and it is the shape of the thing rather than a setting. What that means if you are abroad.
Delivering outside the big cities
Slower, sometimes dearer, occasionally not offered at all. Why, and what to do.
How a thing should arrive packed
What good packing looks like, what is merely annoying, and what is a case.
Sending your own courier or driver
One of the four delivery methods. What changes when you book the journey.
Why some items can only be collected
Couriers refuse more than the law does. The usual list, and what to do if you want it anyway.
Tracking has not moved in days
Usually a scan that did not happen rather than a parcel that did not move. When to worry.
How long will it take to arrive?
Two numbers added together, both shown before you pay. Which one is usually the longer.
The four ways an item reaches you
Courier, the store’s own delivery, pickup, or your own courier. What each means and who carries the risk.
I broke it while packing
Tell the buyer today. The three options, and why the slow version is the expensive one.
Do I need a label printer?
Not to start. When it becomes worth it, and what you can print on ordinary paper meanwhile.
What packaging should I buy to start?
Less than you think, and in this order. The one thing worth spending on.
How do I work out what to charge for postage?
Pack one real parcel, measure it, then build the rates from that. The order matters.
Should I offer free delivery?
Sometimes, and never as a flat promise. The threshold is the version that works.
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