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What we are building, and what we are learning
Notes from the people making Metzee, and from the sellers on it.
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Can I sell a service rather than an object?
No. Metzee is built around a thing that gets posted, and every protection assumes one.

How long has Metzee been running?
Not long. Why that is worth saying first, and what to judge instead of age.

Do I have to go live on a schedule?
No. Nothing requires a show at all. What a rhythm actually buys you, and the honest cost.

How do I close my store?
You can, it is reversible, and it will not let you leave anybody stranded.

What happens if I stop selling for a while?
Nothing bad. What quietly changes while you are away, and what to do before you go.

Can two of us run one store?
Yes, with a team. One owner holds the money; everything else can be shared.

Do I need a bank account to sell?
Yes. It is how the money reaches you, and the name on it has to be yours.

Can I sell to buyers outside India?
No. Metzee is built for India end to end, and here is where that is visible.

How fast does my internet need to be?
Steady matters more than fast. A stable 2 Mbps watches a show; an unstable 20 stutters.

Which browsers does Metzee work in?
Any current one. Live video is the part that is fussy, and here is why.

Does Metzee work on a tablet?
Yes, and for watching it is arguably the best screen. Where a phone still wins.

Why is there no iPhone app?
There is no app for either phone yet. The browser is the whole product, not a cut-down version of it.

Can I suggest something?
Yes, and it goes to the people building it. What a useful suggestion looks like.

Can I visit a seller in person?
Only where a store offers pickup, and only at the place it published. Why that limit is the protection.

How do I know the price is fair?
In an auction nobody sets the price — the room does. What that protects you from, and what it does not.

What if two people bid at the exact same moment?
They cannot. One database function takes every bid in turn, so there is always a first and a second.

Does Metzee check every item before it sells?
No, and no marketplace does. What is actually checked, and what replaces inspection.

Does Metzee own what is being sold?
No. Independent sellers own them. What that means for you when something goes wrong.

Do sellers pay to appear higher?
They can pay for a Home slot, and it is labelled. They cannot pay to move in the lists.

How are shows ordered on the browse page?
By viewers, or by when they start. Nothing in the ordering can be bought.

Should I bid with a seller who has no sales yet?
Often yes. What protects you regardless, and the four things to look at instead of a rating.

Why does a big light box cost so much to send?
Because couriers charge for the space a parcel takes, not only its weight. The sum, and how to shrink it.

What is an under-bidder?
The bidder who came second. Why it is worth being, and the one rule that makes it risk-free.

What is an increment?
The smallest step a bid can go up. Where the figure comes from, and the thing most people get wrong about it.
There is a show on right now.
Nothing to install — it runs in this browser.